Operational Management Capability
Sue believes that effective management consultants must be able to practice what they preach and to achieve this, on an interim basis, she undertakes in-house senior executive roles for fixed periods.​
Most recently, she was Chief Human Resources Officer in Queensland Treasury from September 2019 to April 2021. Queensland Treasury is one of two central agencies in the Queensland Government with a headcount of 1200 employees. While in this role, for just short of two years, achievements included:
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Development of Treasury's Workforce Strategy.
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Successful implementation of two significant restructures.
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Improved workforce data achieved through a series of refreshable dashboards on key metrics.
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Improvements in diversity and inclusion with specific recruitment strategies, employment pathways, visible organisational commitment and improvements in key culture indicators and metrics.
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Improved approach to employee relations including improved case load monitoring, a more proactive approach to resolving discipline and conduct cases and an enhanced model for medical case management.
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A change process within the people and culture team to adjust to meet significantly increased organisational imperatives, and transition to providing contemporary responsive and high-quality human resource support
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Effective leadership of Treasury’s response to COVID-19 challenges. Implementation of COVIDsafe WH&S protocols and tools and workforce initiatives to ensure the organisation was able to maintain productivity and work in a safe and supported environment.
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Effectively managing within the parameters of the Queensland Government’s Savings and Debt Plan including a disciplined approach to prevent unnecessary FTE growth and reducing utilisation of contractors and labour hire while ensuring that priority work programs are not compromised.