​Engaging senior leaders in strategy and change is vital for success to create  alignment and energy for transformation. Sue's data-based and practical approach combined with an  empathic and learning-orientated style means that she is able to help leaders bring the best out of their teams and organisations, and create a shared direction and implementation plan. 

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A powerful facilitator and change agent, Sue utilises a range of experiential and collaborative processes to ensure stakeholders are engaged and have high ownership of improvement initiatives. 

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She understands what it takes to design and implement successful organisational change including  scoping the environment, accessing relevant metrics, identifying key issues and challenges, engaging key stakeholders to co-create a way forward, and articulating and confirming the new strategy and operating model.

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Considering the rational aspects of the change - strategy, systems and structure - is important.  However, the non-rational aspects - people's identities, connection and meaning - are just as crucial.  

 

Successful outcomes will require  a shift in culture and a shared mindset about what is needed for the  future and attention to embedding key changes and monitoring on-going outcomes, ideally with a focus on both lead and lag indicators. 

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Recent projects include  support to the Chief Allied Health Office to develop a Queensland Allied Health 10-year strategy, the development of  Queensland Treasury’s Workforce Strategy with  high ownership and commitment from senior managers and employees, as well as a range of other projects including:

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• Helping executive teams develop a whole-of service view, and step outside of their portfolio perspectives. 

• Developing forums for  and a capability for strategic-level discussion about strategy direction and key issues

• Change management support to leaders to integrate smaller organisations to one larger, more complex organisation.

• Helping leadership teams develop a  clearer purpose; focus on core business, and maintain a strategic approach within the constraints and demands of the external environment.​